Modernizing a 20-year-old server platform without downtime
A creative production company was dealing with login failures hitting staff multiple times a week, with no clear explanation for why they kept happening.
The challenge
The failures were being treated as a recurring nuisance rather than traced to a root cause. On assessment, the real issue was clear: the network was still running on a 20-year-old server platform with outdated authentication infrastructure that hadn't been maintained or patched in years — and the gap was too large for a direct upgrade to a modern platform.
The approach
- Assessed the environment and traced the login failures to the aging server's authentication layer
- Mapped a two-stage migration path using an intermediate platform as a bridge
- Built and tested the new environment in advance of cutover
- Executed the live cutover overnight, retiring the old server and moving all critical roles to the new platform
- Repeated the same process for the second stage, keeping file and folder access identical throughout
The outcome
The changeover was completed overnight with zero business downtime. Staff arrived the next morning to faster logins, stable file access, and a modern, secure network foundation, with the root cause fully resolved.
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