Plain-language guidance on running dependable IT.
Practical articles on the decisions that come up most often when a business is organizing, securing or documenting its technology environment.
IT consultant or MSP: which model fits the work?
A side-by-side of two ways to handle business IT: ongoing managed support or hourly projects and prepaid support hours, including when each model fits.
Read articleSigns your business has outgrown ad hoc IT
Most businesses do not plan to run without a real IT structure, it just happens gradually. Here is how to recognize when informal arrangements have stopped working.
Read articleA practical guide to multi-factor authentication for small teams
Multi-factor authentication is one of the highest-impact security changes a small business can make. Here is what it actually involves and how to roll it out without disrupting your team.
Read articleWhat to document before your IT person leaves
Whether it is a departing employee or a change in contractors, undocumented systems create real risk during a transition. Here is what to capture before that happens.
Read articleChoosing between Microsoft 365 and Google Workspace
Both platforms can run a business well. The right choice depends less on features and more on how your team already works.
Read articleWhat a real backup restore test looks like
A backup that has never been restored is unverified. Here is what an actual restore test involves and why it matters more than the backup configuration itself.
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