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SyncrionIT

Pricing

Published rates, no monthly contract. You know the rate, or get a written estimate, before any work begins.

Two ways to work with SyncrionIT.

Choose the route that fits what you need. If you're not sure, tell us what's going on and we'll recommend one.

IT Support

For everyday help with your team, accounts, apps, and computers.

$70 per hourBilled per request for the time spent, in 30-minute increments.

Supported
Users and access, apps and licenses, computers, printers, Wi-Fi, and the office network
Not included
Monitoring, backups, hardware, and license costs
Hours
Monday–Friday, 8 a.m.–6 p.m. Pacific
Response
First response within one support hour
Getting started
One-time onboarding, quoted for your business

Projects

For planned work with a clear finish, like an office build-out or a migration.

$125 per hourAgainst a written estimate you approve before work starts.

Typical work
Office moves and build-outs, cameras and Wi-Fi, migrations, network and security upgrades
Estimate
Written scope and expected hours
Changes
Approved by you before extra work continues
Completion
Tested, documented, and handed over
Getting started
No onboarding or support agreement needed

Not sure which route fits?

Describe what's happening or what you're planning. We'll tell you whether it's a support request or a project, and what it will take.

The fine print.

The written quote or engagement agreement sets the final scope, rates, payment terms, and exclusions. The Terms of Service cover the rest.

Is there a contract?

No monthly contract or subscription. Support is billed per request for the time spent, and each project has a written estimate you approve.

How is support billed?

IT support is $70 per hour. Each request is billed for the time actually spent on it, in 30-minute increments. Work that turns out to be a project is quoted before it continues.

Do I need onboarding for a project?

No. Onboarding is only for businesses that want ongoing IT support. A project is scoped and estimated on its own.

Do you work on-site?

Yes, when the work requires it, across Los Angeles, the San Fernando Valley, and nearby communities. On-site support is $70 per hour with a one-hour minimum, billed for the time on site. On-site project work is part of the project estimate.

How quickly does SyncrionIT respond?

First response is within one support hour during support hours: Monday–Friday, 8 a.m.–6 p.m. Pacific Time, excluding communicated holidays. This is a first-response commitment, not a resolution or on-site arrival time.

What about after-hours work?

After-hours work is quoted separately and agreed with you before it is scheduled, with no guaranteed availability.

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