IT Support
For everyday help with your team, accounts, apps, and computers.
$70 per hourBilled per request for the time spent, in 30-minute increments.
- Supported
- Users and access, apps and licenses, computers, printers, Wi-Fi, and the office network
- Not included
- Monitoring, backups, hardware, and license costs
- Hours
- Monday–Friday, 8 a.m.–6 p.m. Pacific
- Response
- First response within one support hour
- Getting started
- One-time onboarding, quoted for your business
Projects
For planned work with a clear finish, like an office build-out or a migration.
$125 per hourAgainst a written estimate you approve before work starts.
- Typical work
- Office moves and build-outs, cameras and Wi-Fi, migrations, network and security upgrades
- Estimate
- Written scope and expected hours
- Changes
- Approved by you before extra work continues
- Completion
- Tested, documented, and handed over
- Getting started
- No onboarding or support agreement needed
Not sure which route fits?
Describe what's happening or what you're planning. We'll tell you whether it's a support request or a project, and what it will take.